How to Handle Change

Life is going to be full of changes and the best way to get thru them is with a KICKASS attitude! While you may not agree with what’s going on – there are really only two options to consider: 1. Accept it 2. Change it But sadly, most CHOOSE to be miserable...

The KICKASS Radio Show Blog – Guest: Bill Packard – “Creating and Promoting KICKASS Customer Service” – November 18th, 2013

It’s all around us – customer service! At the fast food joint, at the service shop, at any retail store, and even online. You can’t escape it!! Some would say they’re in the “customer service business” if they provide a specific product or service right? But also you...